Customer Service Specialist

  • Location:Bracknell
  • Job Industry:Accountancy
  • Reference:TP455
  • Job Type:Temporary
  • Skills:Customer Service Specialist
  • Salary:Up to £14 per hour

Marc Daniels are excited to be working on behalf of a well-known company in Bracknell who are currently seeking a Customer Service Coordinator to join their team on a 6 month contract.

Main duties of the Customer Service role include:

  • General Administration
  • Pre-Arrears Agreement Handling
  • Early arrears Agreement Handling
  • Vehicle Repossessions
  • Fraud including NaVCIS
  • Pre-Litigation decisioning
  • Reporting
  • Assist the External Partner Coordinator in the day to day escalations
  • Disposal Administration
  • Assist in the development and training of new associates
  • Call recording and feedback sessions with associates
  • Complaint handling
  • Escalated calls from associates

The ideal candidate will have previous head office customer service experience, dealing with queries in a professional manner.

You will possess good computer skills, be highly organised and have good time management.

By applying you will be registered as a candidate with Marc Daniels Specialist Recruitment Limited. Our Privacy Policy is available on our website at http://www.marcdaniels.co.uk/privacy-statement; and explains how we will use your personal data.

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