A great opportunity has arisen for a Sales Administrator to join a growing global company based in Banbury on a 6-month contract. This is an immediate requirement for at least six months with the opportunity of hybrid working available too.

Responsibilities:

• Customer Service – to take ownership for, and follow through the Expediting process for supply of ordered Spare Parts
• Customer Service – to take ownership for, and follow through Customer Stock queries, communicating with suppliers and the DCs as necessary to completely answer all questions
• Customer Service – to action supplier Order Acknowledgments for orders placed by the company, and chase those not received
• Customer Focus – Understand (internal and external) customer expectations and work to achieve customer satisfaction
• Continued focus on process improvement within the Customer Service team
• Other duties as assigned

Requirements:

• Previous experience of Expediting Spare Parts supply chain
• Knowledge of SAP Order Processing (desirable but not essential)
• Ability to prioritise workload
• Ability to work on own initiative within a team environment.
• Using Excel to manipulate large amount of data

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