Responsibilities:

• Be the ‘go-to’ person for the businesses on all credit related issues in the organisation to which you are aligned.
• Provide insight and promote key stakeholder engagement for the credit management function.
• Ensure controls and reports are in place according to policies and procedures.
• Manage and oversee the FSSC teams where appropriate, checking that processes are being followed and investigations are being completed.
• Ensure customers pay to terms and pursue overdue invoices whilst maintaining positive customer relationships. Minimise the risk of bad debt.
• Liaise with the FSSC ensure efficient cash management and maintain clean AR ledgers.
• Analyse data, business processes, and customer issues to assist the business and FSSC with the reconciliation of accounts.
• Assist and support any legal proceedings if necessary.
• Support the creation of O2C output by providing timely data and commentary.
• Identify, suggest and implement continuous improvement measures for the credit function.
• Respond to internal customer queries and provide local credit administrative support.
• Work with the Sales teams to assess and calculate appropriate dealer credit limits, liaising with the dealers to obtain additional securities when necessary, in line with HME Credit Policy.
• Identify improvements to credit processes and assist in the implementation of such improvements where appropriate.
• Provide support to otherbranches
• Assist with special projects, as defined by management.
• Any other relevant tasks, as directed by the line manager.

Qualifications, skills and experience required/desirable:

• Credit control experience in a company making international sales is preferred.
• Experience of managing a remote credit process within a FSSC.
• Knowledge of international payment methods, securities and trade credit insurance is beneficial.
• Languages: Swiss German, French, German
• Systems and process knowledge in O2C and SAP fields.