New Business and Customer Coordinator

  • Location:Bracknell
  • Job Industry:Call Centre and Customer Service
  • Reference:CA3267_1717662450
  • Job Type:Contract
  • Skills:New Business and Customer Coordinator
  • Salary:Up to £17.12 per hour

A hybrid opportunity has arisen for a New Business and Customer Coordinator to join a great company based in Bracknell on a 6 month fixed term contract.

Responsibilities:

  • Working within the departments Service Level Agreements, answering phone calls from our customers and dealers.
  • Building and maintaining strong Dealer relationships through clear communication making each contact with the team an enjoyable experience.
  • Providing an excellent level of service to our customers.
  • Making changes to customers’ finance agreements.
  • Allocating manual payments to customers’ agreements accurately.
  • Checking finance documentation efficiently.
  • Responding to correspondence from customers.

Requirements:

  • Previous experience working in a customer service environment.
  • Great communicator with the ability to build relationships with customers and colleagues, being compassionate and considerate.
  • Organisational skills, with the ability to prioritise, multitask and meet deadlines, which can come with an element of working under pressure.
  • Quality conscious with an eye for detail.
  • This role is subject to satisfactory references to include a DBS Check and Financial Check.

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