New Business & Customer Services Coordinator

  • Location:Bracknell
  • Job Industry:Accountancy
  • Reference:NP696
  • Job Type:Part Time
  • Skills:New Business & Customer Services Coordinator
  • Salary:Up to £15.01 per hour

We are exciting to be recruiting on behalf of a fantastic company based for a New Business & Customer Services Coordinator based in Bracknell. The role is a part-time contract role with the requirement is to work each Saturday 9:00 – 17:00.

As an advisor working in a small but capable team, you will provide a top-quality service to clients, as well as to our customers. We are looking for a strong team player who thrives on providing exceptional customer service. You will be able to multitask and be adept at working in a busy environment. A resilient individual, who enjoys building relationships and takes pride in completing tasks to a high standard.

Main Responsibilities:

  • Working within the departments Service Level Agreements, answering phone calls from customers and clients.
  • Building and maintaining strong client relationships through clear communication making each contact with the team an enjoyable experience.
  • Providing an excellent level of service to customers.
  • Making changes to customers’ finance agreements.
  • Allocating manual payments to customers’ agreements accurately.
  • Checking finance documentation efficiently.
  • Responding to correspondence from customers.

Qualities of the idea candidate:

  • Previous experience working in a customer service environment.
  • Great communicator with the ability to build relationships with customers and colleagues.
  • Organisational skills, with the ability to prioritise and meet deadlines.
  • Able to multitask and work with speed and efficiency.
  • Capable of working under pressure.
  • Self motivated and proactive in approach.
  • Compassionate and thoughtful.
  • Quality conscious with an eye for detail.
  • Strong team player.

By applying you will be registered as a candidate with Marc Daniels Specialist Recruitment Limited. Our Privacy Policy is available on our website at http://www.marcdaniels.co.uk/privacy-statement; and explains how we will use your personal data.

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