Job Purpose:

• Sales Order Processing
• Commercial vetting of orders before entry
• Management of logging order entry issues for reporting to the business
• To support the Order Entry Team Lead in all areas of Order Entry
• To provide prompt and relevant information to internal customers, such as Service / Sales departments.
• Invoice creation
• Support EMEA Accounts Receivable process
• Statement generation
• Chasing payments
• Administrative tasks and reporting

Key Tasks:

• Be the point of contact for internal and external customer queries relating to order entry /status

• Assist Order Entry Team Lead with entering and processing sales orders in an accurate and timely manner

• Work with Operations and Sales teams to resolve order entry queries

• Maintain and update OE spreadsheets for business reporting

• Raise advance customer invoices

• Proactively chase customer invoice payments for EMEA (excluding Italy)

• Generate customer AR statements
• Support invoice query resolution

Key Experience:

• Sound analytical and interpersonal skills
• Able to communicate effectively with all levels of the organisation & external customers
• Good knowledge of Purchase Orders and contractual terms to ensure Sales order accuracy & prompt payment
• Understanding of credit control function
• A good demonstration of prioritisation
• A high standard of computer literacy

French language ideal but not essential.